At LeftLeads, we often run workshops with subject matter experts to keep up with the latest trends. While we often spend a lot of time speaking with MSP owners and sales managers, it’s also beneficial to talk with an MSP’s ideal customer.
We recently spoke with an IT manager with more than 20 years of experience in the IT Services industry and has spent time at tier-2 & Tier-1 MSPs. He’s currently working for an education provider and is supporting up to 1,400 users. We took some main points from our recent lunch and learned and thought you may be interested finding out what he said.